HISTORY

Tiger Chemical Company began trading in October 1989 as an importer of chemical raw materials. The activities of the company expanded significantly over the first five years to a point where over 300 items are regularly sold on an ex-stock basis. Products were principally imported from Asia but expansion of product range over the past few years has seen increasing quantities of product coming from Europe, the Middle East and the U.S.A.

OBJECTIVES

It is the policy of Tiger Chemicals to provide a superior standard of service to our customers. As Tiger Chemicals begins a new five year plan Australia will move out of recession resulting in accelerated growth for the company. It is the intention of management never to compromise our standard of service as the business expands Through planning and good logistics management, Tiger Chemicals will continue to outperform our competitors in the market place.

SERVICE

The main factor behind the continued expansion of Tiger Chemicals is service. Senior management personally oversee the processing of each customers' order. This has significantly reduced supply lead times to a point where over 95% of all ex-stock sales are delivered the following day after the order has been placed. Customers purchasing items on an indent basis are kept informed as to the shipping schedule and expected delivery date of their order. This "hands on" approach to service has enabled Tiger Chemicals to become well regarded in the industry as a reliable supplier of raw materials.

QUALITY

Quality systems and procedures are in place at Tiger Chemicals which conform to our customers individual requirements. This ensures that Tiger Chemicals only distributes materials sourced from Quality Assured suppliers. In addition to this, the management of Tiger Chemicals come from technical backgrounds within the Chemical Industry segments where our customers operate. This ensures a common sense approach to the supply of quality raw materials. The staff at Tiger Chemical Company are well trained in the nature of each product together with its application.

TECHNICAL ASSISTANCE

Tiger Chemicals has built up considerable expertise in the use of the products it supplies. Technical input from Tiger Chemicals into our customers' research and development programs has resulted in new applications for our range of raw materials, and indeed new products to be marketed by our customers. A significant increase in our sales is due to new applications being found for existing product lines.

BUSINESS AREAS

Business activity comprises five main areas- Surface Coatings, Textiles, Detergents, Food and Pharmaceutical and Commodity trading.

 

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